Welcome to our guide on updating your payment method! Whether you're accessing this on a mobile device or desktop, we've made the process simple and straightforward. Follow these steps to ensure your payment details are up-to-date and secure.
Instructions
Step 1: Log in via go.careacademy.com to access your Admin Dashboard.
Step 2: Navigate to the upper right corner and click on the dropdown menu next to your username.
Step 3: Select the "Organization Management" option.
Step 4: Select the "Billing" tab option.
Step 5: Select the "Edit payment info" button
Step 5: A pop-up will appear, informing you that you will be redirected to a secure portal to update your payment method. Click the "Update Payment Method" button. (If you see a different message, please contact support to continue.*)
Step 6: Once on the secure site, you may proceed by selecting "+ Add payment method"
Step 6: A new page will open with fields to fill out and save the new payment method (You may also define here if this should be used as your default payment method
-Select "Add" once all information has been filled out.
*If the option to update payment method is not available on your Dashboard, to update your credit card information, You can select the option to "Contact Sales"