Franchisor managers have access to a multi-location dashboard to easily manage dashboards within their organization. With the multi-location dashboard, they can navigate to individual dashboards, pull reports for all dashboards, and view metrics for all dashboards. As a franchisor manager with a Tier 3 package, this is also where to access the Content Creation tool.
To learn about the difference between agency administrators and franchisor managers, please visit this article.
When a franchisor manager logs in, they will see the multi-location dashboard listing all agency dashboards associated with their franchise. The franchisor manager will have full access to all the dashboards they see. This means they have the ability to manage caregivers and agency administrators, assign training, and pull reports.
Franchisor managers can navigate to an individual agency dashboard from this multi-location dashboard by clicking the name of the agency on the left, or the dashboard icon on the far right.
Once a dashboard is accessed, franchisor managers can either navigate between the other dashboards or return to the multi-location dashboard by clicking the Account button, followed by Agencies Dashboard.
On the multi-location dashboard, there are a variety of metrics and reporting options. For more information, please visit this article.