This article will guide you through the simple steps to ensure your billing address is always current, and how it can be updated.
Step 1: Log in via go.careacademy.com to access your Admin Dashboard.
Step 2: Navigate to the upper right corner and click on the dropdown menu next to your username.
Step 3: Select the "Organization Management" option.
Step 4: Select the "Billing" tab option.
Step 5: Select the "Edit payment info" button
Step 6: A pop-up will appear, informing you that you will be redirected to a secure portal to update your payment method. Click the "Update Payment Method" button. (If you see a different message, please contact support to continue.*)
Step 7: Once you are on the secure site, you may select "Update information" in the Billing Information Section
Step 8: You may now edit/update your Billing information, followed by selecting "Save"