CareAcademy allows agency admins to waive classes for their caregivers. This can be a great tool for your agency if you use multiple sources of training, offer in-office or "offline" viewing for CareAcademy classes, or hire caregivers who have completed training elsewhere.
Waiving a class will exempt a caregiver from having to complete the standard assigned class, as well as capture details of the substituted class. Details about the substituted class will also be added to your training logs.
How to Waive a Class
Step 1: Log in to your CareAcademy admin dashboard at go.careacademy.com
Step 2: Select the caregiver for whom you would like to waive a class in order to expand their profile. You will see an "Actions" button next to each class that is eligible to be waived. These are classes that the caregiver has been enrolled in, but has not yet completed. Upon selection of the "Actions" button, please select the "Waive Class" option." You will then be navigated to the "Waive Class Requirement" page.
Step 3: Select the method for how this class was completed outside of the CareAcademy site.
Agency Class or Other: Select this option if the course topic was covered by an in-person, in-service, or online training method that is not CareAcademy.
CareAcademy Class: Select this option if the class topic was covered with CareAcademy content. This option is most commonly used if CareAcademy content was used to facilitate an in-person class or if the caregiver completed this CareAcademy class with a different agency
Step 4: Enter details for the substituted class.
For non-CareAcademy classes, you will need to enter all details required for training logs, including class details and training session information.
For CareAcademy classes, you will only need to enter training session details. Please use "CareAcademy" for Class Trainer and "www.careacademy.com" for Class Location if CareAcademy classes were taken online and not lead by an instructor.
Step 5: Select "Save" when done. The waived class will now be updated on the administrator dashboard and removed from the caregiver's assigned classes.
For non-CareAcademy classes, you will be able to see the class details you entered in the caregiver's training log, but you will not be able to print a certificate.
For CareAcademy classes, you will be able to print a certificate and view class details in the caregiver training log.
TIP: If a class was waived, it will have the "Actions" button on the right side of the class name under the Completed column.
How to Edit Waived Class Details
After you waive a class, it is possible to edit the details entered by selecting the "Actions" button to the right of the class name and selecting the "Edit Waived Class" option. This can be used if you made a mistake or need to update details for any waived class.
How to Unwaive a Class
After you waive a class, it is possible to undo this by selecting the "Actions" button and selecting the "Unwaive Class" option. This can be used if you made an error in waiving a class or have reassessed the caregiver's need to complete that class. The class will be automatically assigned to the caregiver's account again and will be moved to the In Progress section of the caregiver's profile.