When you subscribe to CareAcademy, your onboarding fee includes CareAcademy's assistance with bulk-adding your current caregivers to our platform, to save you time from having to add them one-by-one. Caregivers will also be automatically enrolled in any applicable classes.
In order to upload your caregiver information, we'll need a little help from you. You may download our caregiver spreadsheet using this Caregiver Bulk Upload Template.
If you have ClearCare, please view the data export instructions here.
(Please select the “Download” option once you select either of the links)
Once you've gathered these information together, please email it to email@example.com using the following subject line template: "Agency Name - City, State Caregiver Info."
Our team will upload your caregivers once we have verified that you have provided all the information required to do a bulk upload.
Please note that all of the caregivers to be uploaded on the spreadsheet provided will receive a welcome invite to set up their passwords for the first time.
We would recommend that you check your Curriculum as well. Please find more information on how to check your initial and annual curriculum here.