When you subscribe to CareAcademy, your onboarding fee includes CareAcademy's assistance with bulk-adding your current caregivers to our platform, to save you time from having to add them one-by-one. Caregivers will also be automatically enrolled in any applicable classes.
To do this, we will need several pieces of information about each caregiver, such as their name, email address, and phone number. We can also bulk upload other certification details, such as a caregiver's HCA number and registration date if you wish to include these.
Once we are ready to onboard your agency, our Customer Success team will coordinate with you to get the information below. Here is an overview of the details needed:
- Full Name - Required
For certificates and training identification
- Email address - Required
For training access/log-in ID, identification, and training notifications
- Phone number - Required
Alternative log-in ID, and to receive training notifications. Should be capable of receiving text messages.
- Hire date - Required
Required to track training due dates in the state of California. Used for CareAcademy's default annual training due date in other states.
- State Registration ID and Date (HCA # in California) - Optional
Required for training logs in many states. Will be automatically added to CareAcademy logs if included. Can be used as an annual alternate due date if needed.
- Initial training status & completion date: Does this caregiver need their initial training? - Optional
Determines if the caregiver will be enrolled for "Initial" training first - primarily used for newly hired caregivers
We can accept the above information in any digital format which is available to you, so please feel free to send those details to us in any format which is convenient.