Plan Availability:Automated Training Reminders: ❌ Starter | ✔️ Professional | ✔️ BusinessCareAcademy Coach Reminders: ❌ Starter | ❌ Professional | ✔️ Business
Not subscribed to one of these plans? Please contact our Customer Success Team.
CareAcademy has two message types:
1. CareAcademy Coach reminders: These are email, text, or phone messages from CareAcademy Customer Support to caregivers with training due soon. We proactively offer help to ensure caregivers can access their training in a timely manner, and know how to ask for help if needed.
2. Automated training reminders: CareAcademy automatically sends email and text message reminders to caregivers when they have upcoming training due dates within 60 days or less.
2. As an example, here is a sample CareAcademy Coach reminder: