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Deactivating caregivers from your dashboard will disable caregivers from accessing their classes. However, they will still be able to access their certificates.
Individually deactivating caregivers:
Step 1: Login to your agency dashboard via go.careacademy.com.
Step 2: Select the caregiver profile to expand their details. Select the "Options" button.
Step 3: Select the "Deactivate" button and confirm that you'd like to deactivate the caregiver.
Step 4: Once deactivated, you'll receive a notification at the lower right of the admin dashboard confirming that the caregiver is deactivated.
You may go to the Deactivated Caregivers tab on your dashboard to confirm that the caregiver has been successfully deactivated.
Bulk deactivating caregivers
Step 1: Login to your agency dashboard via go.careacademy.com.
Step 2: Select the caregivers you'd like to deactivate by selecting the boxes on the left side of the caregiver's names.
Step 3: Select the bulk "Deactivate" button and confirm.
Step 4: Once deactivated, you'll receive a notification at the lower right of the admin dashboard confirming that the caregivers are deactivated.
You may go to the Deactivated Caregivers tab on your dashboard to confirm that the caregivers have been successfully deactivated.