Deactivating team members from your dashboard will disable team members from accessing their classes. However, they will still be able to access their certificates.
Step 1: Log in to your dashboard via go.careacademy.com.
Step 2: Locate the team members you want to deactivate, and select the box to the left of their name. To select all team members, check the box to the left of "Name/Phone".
Step 3: Select "Bulk Actions".
Step 4: Select Deactivate.
Step 5: Confirm you would like to deactivate the team members. Once deactivated, you'll receive a notification at the lower right of the admin dashboard confirming that the team members are deactivated.
Where do the team members go when deactivated?
You may go to the Deactivated Team Members tab on the left corner your dashboard to confirm the team members have been successfully deactivated.
Here, you will later be able to reactivate or delete a team member if needed. You will also have access to their compliance report and completion certificates should you ever need them.