Deleting team members from your dashboard will disable team members from accessing their classes. However, they will still be able to access their certificates.
NOTE: Once a team member is deleted from the dashboard, all class progress and certificates will be erased, and they will be unable to be retrieved. Deleted team members will not appear in your Deactivated Team member tab. You also will not be able to access your team member's certificate(s). However, you may re-add them to your dashboard via the "New Team Member" button to create a new profile.
We strongly recommend deactivating team members instead of deleting them as we do not charge your account to store this information. You may find more information on how to deactivate team members here
Step 1: Log in to your dashboard via go.careacademy.com.
Step 2: Locate the team members you want to delete, and select the box to the left of their name. To select all team members, check the box to the left of "Name/Phone".
Step 3: Select "Bulk Actions".
Step 4: Press the Delete option.
Step 5: Confirm you would like to delete the team members. Once deleted, you'll receive a notification at the lower right of the admin dashboard confirming that theteam members are deleted.