Plan Availability: ✔️ Starter | ✔️ Professional | ✔️ Business
Not subscribed to one of these plans? Please contact our Customer Success Team.
Step 1: Navigate to go.careacademy.com
Step 2: Select the “Reset Password” button
Mobile View
Laptop or Computer View
Step 3: Enter your email or mobile phone number and select the ”Email or Text Me" button
Step 4: Check your email or your text messages - CareAcademy will send you instructions to your email or mobile number on how to reset your password.
Step 5: The email will be titled “CareAcademy Reset Password Instructions.” Select the link “Change my password” within the email to create a new password.
If you have received a text message, you'll be able to tap on the link and be directed to your mobile device's browser to change your password.
Step 6: Change your password by typing it into the “New Password” bar as well as the “Confirm New Password” bar and select the “Change my password” button.
