When a caregiver successfully completes a CareAcademy class, a completion certificate is generated. Caregivers and administrators have access to the completion certificate. Caregivers can access their completion certificates via their Caregiver Dashboard and administrators can access certificates directly from the administrator dashboard.
This article will demonstrate how to view a specific certificate earned by a caregiver. If you're interested in downloading all of the certificates earned by a single caregiver, please click here.
Step 1: From the administrator dashboard, locate the caregiver and select the arrow in order to expand their caregiver profile.
Step 2: Within the "Classes" section, locate the training bundle this class was in. Select the arrow to expand and view this bundle.
Step 3: When the training bundle is expanded, you will view an "In Progress" and a "Completed" section. Classes that have been successfully completed by your caregiver will appear in the "Completed" section.
Step 4: Select the "Certificate" link under the name of the appropriate class. Upon selection, an additional tab will open with the completion certificate.
Step 5: If you're interested in printing this certificate, please select the "Print" button.