Caregiver groups are not included in the Starter/Basic package.
For more information on packages that include caregiver groups, contact our Customer Support team.
Each CareAcademy dashboard is set up with a single default group: "Non-medical Caregivers." This is the caregiver group that will automatically populate in the "Caregiver Group" section when adding a new caregiver.
It is possible to create as many groups as you like, but only one group can be designated as the "default" group.
Step 1: Select the "Groups" tab. Upon selection, you'll view the caregiver groups that have already been created, as well as the members of each group.
Step 2: Select the "Add Group" button.
Step 3: Enter the desired group name. Select the "Create" button when you are finished.
Step 4: Upon selection, the group will appear among your previously created groups.
Check out our help video for more details about Curriculum Tracks and Caregiver Groups.