Caregiver groups are not included in the Starter/Basic package.
For more information on packages that include caregiver groups, contact our Customer Support team.
Designating the "default" caregiver group on your dashboard is beneficial because this will be the group that is automatically populated in the "New Caregiver" form when adding a new user. If you have only one caregiver group associated with your dashboard, it is automatically the default group. However, if you have more than one group, it is possible to change the default group as often as you like.
Note: If you are activating caregivers through your back office integration, they will be added into the "default" group. If you have multiple groups, the steps below can help you change which group they are added to when you activate them.
Step 1: Select the "Caregiver Groups" tab. Your current default group will have the label "default" on their group tag.
Step 2: Select the group you want to make "default". Then, click the "Options" dropdown menu.
Step 3: Click "Edit Group" from the dropdown menu.
Step 4: Select the checkbox next to "Make this the default group".
Note: If this group is already the default, you will find this checkbox already selected.
Step 5: Click the "Update" button. You will now see this group has the default tag.
Check out our help video for more details about Curriculum Tracks and Caregiver Groups.