Once you have the ability to add/remove dashboard administrators, you are also granted the ability to edit/update the information for other administrators. It's possible to update this level of access through the Agency Administrators page.
If you do not have access to complete this task, please request the Agency Owner listed on your account grant this privilege to you. To learn more about administrator role types, please visit this article.
Step 1: Access the CareAcademy dashboard via go.careacademy.com.
Step 2: Select the "Account" dropdown menu on the upper right.
Step 3: Choose the "Agency Administrators" option. Upon selection, you'll be navigated to the "Agency Administrators" page where you can view the current dashboard administrators.
Step 4: Select the edit/pencil icon next to the desired administrator.
Step 5: Upon selection, the "Edit Administrator" pop-up window will appear. Select the checkbox you would like to apply for this administrator, if applicable. Then, press Save.
- Option 1: Agency Owner
- Option 2: Billing Manager
- Option 3: No checkboxes = Agency Manager
Note: You may also remove an option for an administrator by unchecking the box and pressing "Save".