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CareAcademy is excited to announce that ClearCare customers can now integrate their ClearCare and CareAcademy accounts!
What does the integration between CareAcademy and ClearCare do?
Agencies that integrate their CareAcademy and ClearCare accounts can take advantage of the following features:
- Administrators can add, deactivate, and reactivate caregivers in CareAcademy directly from their ClearCare account.
- Administrators can see whether a caregiver is active or deactivated in CareAcademy directly from their ClearCare account.
- Caregivers can log in to CareAcademy via their ClearCare account.
Our team is continuing to build additional integration features and will expand this list as new features are released.
What do I need before requesting this integration?
- CareAcademy paid subscription or free trial
- ClearCare paid subscription or free trial
Note: Setup is typically completed within one business day of receiving your request. Please be aware that in some cases the CareAcademy team may need to contact you directly to confirm information before the integration can be completed, which may delay implementation. If additional information is required, you will receive an email from our Customer Support team titled "Additional Information Needed to Integrate Your CareAcademy & ClearCare Accounts."
How to initiate the ClearCare integration:
Step 1: Log into ClearCare and click on the admin dropdown menu in the upper-right hand corner - this should read the admin's first and last name
Step 2: Click Agency Settings from the dropdown menu
Step 3: Scroll down to the Power Tools Integrations section. Locate the Caregiver Training with CareAcademy tool and click the Learn More button.
Step 4: The five-step integration process will now appear. You must complete Steps 1 to 4 in order to initiate the integration. Select the Get Started Now button.
Step 5: Review your agency information. Once confirmed, put a check mark in the box to certify that the information is correct and select the Continue button.
Step 6: Select your account type.
If you have already signed up with CareAcademy, select the Connect my Account button.
If you do not have a CareAcademy account yet, select the Start my Trial button.
Step 7: Review the Terms of Service. Select the Complete Activation button.
Once you have successfully completed each step, you'll see this screen:
A Quick Guide to Using the Integration:
Have additional questions or looking for troubleshooting tips? Take a look at our CareAcademy and ClearCare Integration FAQs article.