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  1. CareAcademy
  2. Taking CareAcademy Classes

Taking CareAcademy Classes

  • Is Internet required to use CareAcademy?
  • What Internet browsers can I use?
  • Can I take my training classes on my iPhone or smartphone?
  • Can I take my training classes on my iPad or Tablet?
  • Do I need to be online at a certain time to take my classes?
  • How to turn on video captions
  • How to start and exit a CareAcademy class
  • How do I move to the next lesson of a class?
  • How do I move to the next section in a lesson?
  • How do I go back to a previous section of a lesson?
  • I can't move on to the next section, what do I do?
  • My CareAcademy class is not loading, what steps should I take?
  • I've finished my lessons, but is it possible to take the final exam at a later time?
  • How to Complete the Attestation Page in a CareAcademy Class
  • How to take a CareAcademy exam
  • If I fail a test, will I have the opportunity to review the lessons in that class?
  • I've run out of attempts to take the exam. What do I do?
  • How can I view the test scores of my completed classes?
  • How do I print my certificate?
  • How do I go back to my class list after I complete a class?
  • Troubleshooting Issues with Audio
  • Troubleshooting Issues with Video
  • Can I take notes within my CareAcademy class?
  • How do I access or download class material?
  • Where can I find the class discussion board?
  • How do I contact a class instructor?
  • I do not have a class instructor but I still have a question. Who do I contact?
  • How do I get credit for completing a class?
  • Can I take more than one class at a time?
  • I'm not a CareAcademy customer, how can I take the COVID-19 class?

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