Taking CareAcademy Classes
- Is Internet required to use CareAcademy?
- What Internet browsers can I use?
- Can I take my training classes on my iPhone or smartphone?
- Can I take my training classes on my iPad or Tablet?
- Do I need to be online at a certain time to take my classes?
- How to turn on video captions
- How to start and exit a CareAcademy class
- How do I move to the next lesson of a class?
- How do I move to the next section in a lesson?
- How do I go back to a previous section of a lesson?
- I can't move on to the next section, what do I do?
- My CareAcademy class is not loading, what steps should I take?
- I've finished my lessons, but is it possible to take the final exam at a later time?
- How to Complete the Attestation Page in a CareAcademy Class
- How to take a CareAcademy exam
- If I fail a test, will I have the opportunity to review the lessons in that class?
- I've run out of attempts to take the exam. What do I do?
- How can I view the test scores of my completed classes?
- How do I print my certificate?
- How do I go back to my class list after I complete a class?
- Troubleshooting Issues with Audio
- Troubleshooting Issues with Video
- Can I take notes within my CareAcademy class?
- How do I access or download class material?
- Where can I find the class discussion board?
- How do I contact a class instructor?
- I do not have a class instructor but I still have a question. Who do I contact?
- How do I get credit for completing a class?
- Can I take more than one class at a time?
- I'm not a CareAcademy customer, how can I take the COVID-19 class?