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Once you are added to an agency's dashboard, you can expect to receive a welcome email from CareAcademy's customer support team with instructions on how to log into your account. Can't find your welcome email? Don't worry, you can use the instructions below to set up your password and log in as a new user directly from CareAcademy's login screen.
Step 1: Visit go.careacademy.com.
Step 2: In the "Are you new?" section, click on the "Set a Password" button.
Laptop or Computer View
Step 3: Enter your email address or the mobile phone number associated with your profile, then click on the "Email or Text Me" button.
Step 4: You will receive an email or text message with instructions about how to set your password. Click on the "Change my password" link within the message.
Step 5: Set your password by typing your preferred password into both the “New Password” bar and the “Confirm New Password” bar.
Note: Your password must be at least 6 characters in length.
Step 6: Select the “Change my password” button.