Once you have integrated your CareAcademy and WellSky accounts, you can start adding team members to CareAcademy via your WellSky dashboard. 

Not yet integrated? Take a look at our article on how to integrate your CareAcademy and WellSky accounts. 

What does the integration between CareAcademy and WellSky do?

Organizations that integrate their CareAcademy and WellSky Personal Care accounts can take advantage of the following features: 

• Administrators can activate, deactivate, and reactivate team members in CareAcademy directly from their WellSky account individually and in bulk.
• Administrators can see whether a team member is active or deactivated in CareAcademy directly from their WellSky Personal Care account. 
• Administrators can choose whether initial or annual training is assigned to team members when activating in WellSky.
• Administrators can update team member profile information in WellSky (name, email, phone number, hire date) that will sync to CareAcademy.
• Administrators and team members can log in to CareAcademy via their WellSky Personal Care account (single sign-on).

Our team is continuing to build additional integration features and will expand this list as new features are released. 

How to Add a Team Member from WellSky into CareAcademy:

Step 1: Log into WellSky Personal Care.

Step 2: Go to the Caregivers tab.

Step 3: Select the team members you want to activate in CareAcademy. To do this, you can utilize the "Select All" feature, or click the row of the team member (any of the blank area to the right of the team member's name) to highlight them. When a team member is highlighted, they can be activated/deactivated. The row with their name will appear darker. If you click on the team member's name specifically, that will take you into their profile. However, we do not activate within the profile. To activate, you will need to have them highlighted.

Step 4: Click on the option to Activate in CareAcademy. You can also utilize the Deactivate in CareAcademy option if needed.

Step 5: Once Activate in CareAcademy is selected, check or uncheck if the team member needs initial or annual training.

Once you complete the activation step, your selected team members should show a CareAcademy Status of “Active” in your WellSky Personal Care dashboard!

Not ready to activate all of your team members? Don’t worry, you can leave users in a “Not Enrolled” status until you’re ready to activate them for training. 

IMPORTANT NOTE: If you have received a confirmation email from CareAcademy that the dashboard is integrated, but you are still seeing "In Progress" on the Power Tools Integration page: At this time, it may take time to update and show as Complete for the CareAcademy integration. However, you will still be able to fully utilize the integration, including activating team members. If you have any trouble, please contact our Customer Support team.