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CareAcademy is excited to announce that AxisCare customers can now integrate their AxisCare and CareAcademy accounts! 

What does the integration between CareAcademy and AxisCare do?

Agencies that integrate their CareAcademy and AxisCare accounts can take advantage of the following features: 

• Administrators can add, deactivate, and reactivate caregivers in CareAcademy directly from their AxisCare account. 
• Administrators can see whether a caregiver is active or deactivated in CareAcademy directly from their AxisCare account. 
• Caregivers can log in to CareAcademy via their AxisCare account. 

Our team is continuing to build additional integration features and will expand this list as new features are released. 

What do I need before requesting this integration?

1. CareAcademy paid subscription or free trial
2. AxisCare paid subscription or free trial

Note: Setup is typically completed within one business day of receiving your request. Please be aware that in some cases the CareAcademy team may need to contact you directly to confirm information before the integration can be completed, which may delay implementation. If additional information is required, you will receive an email from our Customer Support team titled "Additional Information Needed to Integrate Your CareAcademy & AxisCare Accounts."

How to initiate the AxisCare integration:

Step 1: Log into AxisCare and click on the Admin dropdown menu in the upper-right hand corner.

Step 2: Click System Preferences from the dropdown menu

Step 3: Select the Caregiver Training section from the menu on the left-hand side of the page. 

Step 4: The Caregiver Training integration page will now appear. You must complete all fields in order to initiate the integration. 

AxisCare Customers That Are Already CareAcademy Customers: Set the Current CareAcademy Customer switch to yes. 

AxisCare Customers Requesting a Free Trial of CareAcademy: Set the Current CareAcademy Customer switch to no.

Step 5: After filling in the fields, click on the Add Location button and add the names of your office locations. 

Note: For simplicity, we recommend naming your Locations the same way you've named your CareAcademy dashboard(s). If you have more than one CareAcademy dashboard, you should have more than one location. 

Step 6: At the bottom of the page, click the Save button to complete the integration request.

Step 7: Once CareAcademy has received your request, our team will begin the process of connecting your accounts. Setup is typically completed within one business day of receiving your request. Please be aware that in some cases the CareAcademy team may need to contact you directly to confirm information before the integration can be completed, which may delay implementation. 

Already integrated and ready to start adding caregivers from AxisCare into CareAcademy? Find instructions on how to add your caregivers here.