Once you have integrated your CareAcademy and Spectrum TeleTrack accounts, you can start adding team members to CareAcademy via your Spectrum TeleTrack dashboard. 

Not yet integrated? Take a look at our article on how to integrate your CareAcademy and Spectrum TeleTrack accounts. 

What does the integration between CareAcademy and Spectrum TeleTrack do?

Organizations that integrate their CareAcademy and Spectrum TeleTrack accounts can take advantage of the following features: 

• Administrators can log in to CareAcademy via Spectrum TeleTrack (single sign-on).
• Administrators can see whether a team member is active or deactivated in CareAcademy directly from their Spectrum TeleTrack account. 
• Administrators can activate, deactivate, and reactivate team members in CareAcademy directly from their Spectrum TeleTrack account individually.

Our team is continuing to build additional integration features and will expand this list as new features are released. 

How to Add a Team Member from Spectrum TeleTrack into CareAcademy:

Step 1: Log into Spectrum TeleTrack and click on Caregiver Information at the top of the home page. 

Step 2: You can choose to sync your team members with CareAcademy in bulk or update them individually.

Sync team Members to CareAcademy in Bulk

Click on the button in the top right side of the page that says "Sync all CG to CA" to sync all of your team members to CareAcademy.

Sync Team Members to CareAcademy Individually

Click on the Profile button to the right of theteam member you would like to add or update in CareAcademy.

From within the team member's profile, you can use the orange button in the upper right corner labeled "Sync to CA" to add that specific team member to CareAcademy or push over updated user information.

Note: A team member must have an email address in Spectrum TeleTrack in order to sync to CareAcademy. In some states, a birth date is also required since it can determine the team member's annual training due date.

If you change any of the team member's profile information, remember to click Update at the bottom of the page to save your changes before syncing the team member to CareAcademy. 

Best Practice: CareAcademy strongly recommends adding a mobile phone number to team members' profiles so that your team memberrs will receive text message reminders about their training.