1. CareAcademy has two message types which we send to caregivers:
1. CareAcademy Coach reminders: These are email, text, or phone messages from CareAcademy Customer Support to caregivers with training due soon. We proactively offer help to ensure caregivers can access their training in a timely manner, and know how to ask for help if needed.
2. Automated training reminders: CareAcademy automatically sends email and text message reminders to caregivers when they have upcoming training due dates within 60 days or less.
2. As an example, here is a sample CareAcademy Coach reminder: