Administrators
Dashboard Management
- Getting Started with the Admin Dashboard
- Managing Dashboard Administrators
- How do I add an administrator to my organization's dashboard?
- How many administrators can I add to my dashboard?
- What role types are available for administrators?
- How do I confirm who is an administrator of my CareAcademy dashboard?
Caregiver Management
- How do I add a new caregiver?
- How do I bulk upload my caregivers?
- How do I set a caregiver's preferred language?
- How do I reset a caregiver's password?
- How do I edit a caregiver's information on the dashboard?
- How do I add a license number to an existing caregiver?
Training Management
- How do I review training progress?
- How do I filter caregivers on the Admin Dashboard?
- How do I assign additional classes to caregivers?
- How many classes can I assign to my caregivers?
- Where can I find CareAcademy's Class Catalog?
- How do I search the CareAcademy class catalog by topic?
Curriculum Management Tool
- What is the curriculum management tool?
- Curriculum Management: How to establish an initial and annual curriculum
- Curriculum Management: How do I ensure my curriculum is compliant with my state mandates?
- Curriculum Management: How do I determine if a class is approved for continuing education in my state?
- Curriculum Management: How do I determine if a class is for medical or non-medical staff?
- Curriculum Management: Enrollment options for annual training
Reports + Certificates
- CareAcademy Compliance Reports
- How do I view and print my organization's compliance report?
- How do I view and print the compliance report for an individual caregiver?
- How do I customize my compliance report?
- How do I export my compliance report to Excel?
- How do I generate a report for a specific class?
Messaging
Content Creation Tool
- What is CareAcademy's Content Creation tool?
- How do I access my Content Creation tool?
- Content Creation: Checklist for creating a course
- Content Creation: Creating a new course
- Content Creation: Adding course content
- Content Creation: Sequencing and reordering your course content
Billing + Resources
- How do I add more seats to my dashboard?
- What forms of payment do you accept?
- How do I update my credit card on file?
- If my organization is not located in the United States, can I still pay in my own currency?
- How do I cancel my CareAcademy subscription?
- Where can I find what's new in CareAcademy?