Administrators
Dashboard Management
- Getting Started with the Admin Dashboard
- Managing Dashboard Administrators
- How do I add an administrator to my organization's dashboard?
- How many administrators can I add to my dashboard?
- What role types are available for administrators?
- How do I confirm who is an administrator of my CareAcademy dashboard?
Team Member Management
- Shared Training History: Reuse Training Completed with CareAcademy
- Deleting Team Members: Individually and in bulk
- Deactivating Team Members: Individually and in bulk
- How do I transfer a team member from one dashboard to another?
- How do I set a team member's preferred language?
- Team: How to edit a training group name
Training Management
- How do I remove a class from an individual team member?
- Training Management: How do I determine if a class is for medical or non-medical staff?
- How do I waive a class for a team member?
- Training Management: How do I determine if a class is approved for continuing education in my state?
- Team: How to reorder classes for a training group's curriculum
- How do I document the completion of an external class?
Curriculum Management Tool
Reports + Certificates
- CareAcademy Compliance Reports
- How do I view and print my organization's compliance report?
- How do I view and print the compliance report for an individual team member?
- How do I customize my compliance report?
- How do I export my compliance report to Excel?
- How do I generate a report for a specific class?
Messaging
Content Creation Tool
- What is CareAcademy's Content Creation tool?
- How do I access my Content Creation tool?
- Content Creation: Checklist for creating a course
- Content Creation: Creating a new course
- Content Creation: Adding course content
- Content Creation: Sequencing and reordering your course content
Account Management + Resources
- How can I manage my Organization's account settings?
- Can I access my organization's billing Information?
- How can I access my organization's billing history?
- How can I update my billing address?
- What forms of payment do you accept?
- How do I update my credit card on file?