CareAcademy is offering a complimentary, 30-day free trial of its eRSP integration to current eRSP customers. 

Note: Do you already have a CareAcademy dashboard? You can find more details on connecting to an existing CareAcademy dashboard here. 

What does the integration between CareAcademy and eRSP do?

Organizations that integrate their CareAcademy and eRSP accounts can take advantage of the following features: 

• Administrators can activate team members in CareAcademy directly from their eRSP account individually.
• Administrators can choose whether initial or annual training is assigned to team members when activating in eRSP.
• Administrators can update team member profile information in eRSP (name, email, phone number, hire date) that will sync to CareAcademy.
• Team Members can log in to CareAcademy via their eRSP desktop or mobile app (single sign-on).

Our team is continuing to build additional integration features and will expand this list as new features are released. 

How do I start my free trial of the eRSP integration?

Step 1: Log into eRSP and click on Setup on the left side of the menu at the top of the dashboard.

Step 2: Select System Defaults from the left side of the dropdown menu

Step 3: Next, select Integrations on the right side of the same menu. 

Step 4: Click on the Available Integrations tab. 

Step 5: At the bottom of the page, you will see a Caregiver Training integration. On the right side of that line, toggle the switch to ON.

Step 6: Click on the new CareAcademy tab that is now visible at the top of the Integrations page. This is where you'll set up the integration. 

Step 7: Check the organization name listed to confirm it matches the company name you have on file with CareAcademy.

Step 8: Confirm the state listed is the state in which your team members operate.

Step 9: Next to the question "Are you an existing CareAcademy customer?" - use the dropdown menu to answer YES.

Note: If you are a current CareAcademy customer, please view the instructions in this article.  

Step 10: In the Location Information Section, add the name of your CareAcademy dashboard. Click +Add after typing in the name. 

Note: Free trial accounts are only permitted one Location for the course of the free trial. 

Step 11: Once the page updates, you will see a Login button at the bottom of the screen. Use this Login button to access your CareAcademy free trial. 

Already integrated and ready to start adding team members from eRSP into CareAcademy? Find instructions on how to add your team members here. 

Frequently Asked Questions

How long is the free trial? 

The free trial lasts 30 days.

Do I have to already be an eRSP customer in order to sign up for this free trial? 

Yes, your organization must have an existing eRSP account in order to experience this free trial.

Will there be a cost for the integration if I wish to use it after my free trial is over? 

There is not currently a fee for this integration; however, fees may apply in the future.