At the end of each CareAcademy class, team members will be given a final exam in order to receive their certificate.
In order to pass the exam, team members must receive a score of at least 80%.
(Exception: Our Overview of COVID-19 class requires a 100% passing score.)
Team members are given 6 attempts to pass the exam.
If a team member has run out of attempts, please view this article for options.
Once a team member has received a passing exam score, they will automatically receive their certificate. Your dashboard will be updated to reflect progress, and you will also be able to view their certificate and real-time training log details.