At the end of each CareAcademy class, caregivers will be given a final exam in order to receive their certificate.
In order to pass the exam, caregivers must receive a score of at least 80%.
(Exception: Our Overview of COVID-19 class requires a 100% passing score.)
Caregivers are given 6 attempts to pass the exam.
If a caregiver has run out of attempts, please view this article for options.
Once a caregiver has received a passing exam score, they will automatically receive their certificate. Your dashboard will be updated to reflect progress, and you will also be able to view their certificate and real-time training log details.
Check out our help video for instructions on how to pull certificates.