1. At the end of each CareAcademy class, caregivers will be given a final exam in order to receive their certificate.
2. In order to pass the exam, caregivers must receive a score of at least 80%.
3. Caregivers are given 13 attempts to pass the exam. However, if a caregiver has run out of attempts, please contact CareAcademy Support. The support team can increase the number of attempts for the caregiver if requested by an agency admin.
4. Once a caregiver has received a passing exam score, they will automatically receive their certificate. Your dashboard will be updated to reflect progress, and you will also be able to view their certificate and real-time training log details.