NOTE: This article's instructions are for customers with our new admin experience. If you are interested in moving into the new admin experience early, please contact customer support. For instructions on how to achieve this in our legacy admin experience, please visit [this link].
If you manage more than one dashboard, you have the ability to transfer a team member from one dashboard to another if needed. This will likely be the case if they change offices or need a different type of training available on the other dashboard.
Step 1: Log in to your admin dashboard via go.careacademy.com.
Step 2: Access the Team page by selecting the "Team" Icon on the upper left side of your dashboard
Step 3: Search for the team member using the search feature in our Team member table
Step 4: Select "Edit" for the team member and you will be taken to the Team member's details
Step 5: You can click on the 3 dot button located at the upper right side of your screen, followed by selecting "Transfer to organization"
Step 4: Using the dropdown menu, select the other dashboard you want to transfer the team member to. Then, click on "Transfer".
Step 5: A confirmation pop-up should appear, click "Confirm" to transfer the team member to the selected dashboard