Deleting team members from your dashboard will disable team members from accessing their classes. However, they will still be able to access their certificates.
NOTE: Once a team member is deleted from the dashboard, all class progress and certificates will be erased, and they will be unable to be retrieved. Deleted team members will not appear in your Deactivated Team member tab. You also will not be able to access your team member's certificate(s). However, you may re-add them to your dashboard via the "New Team Member" button to create a new profile.
We strongly recommend deactivating team members instead of deleting them as we do not charge your account to store this information. You may find more information on how to deactivate team members here
Step 1: Log in to your admin dashboard via go.careacademy.com.
Step 2: Access the Team page by selecting the "Team" Icon on the upper left side of your dashboard
Step 2: Search for the team member using the search feature in our Team member table
Step 3: Select the team member by clicking on the checkbox next to their name
Step 4: Click the drop-down arrow next to the "Actions" button located in the top right corner, just above the team member’s name.
Step 5: Select "Delete"
Step 6: You can delete team members in bulk by selecting the checkbox to the left of each team member you wish to delete. To select all team members, check the box to the left of "Name". Then, click the "Actions" button at the top right corner
Step 7: Select "Delete"
You can also delete an individual team member while viewing their profile. Simply click the three dots next to the "Add Training" button and select "Delete" from the menu
It is possible to delete team members individually and in bulk from the "Insights" page. To do this, either search for a specific team member or check the box next to each team member you want to delete. Then, click the "Bulk Actions" button
Deleting team members Individually
Select the specific team member you wish to delete, and click the "Bulk Actions" button
Select the "Delete" option.
Deleting team members in bulk
Locate the team members you want to delete, and select the box to the left of their name. To select all team members, check the box to the left of "Name". Then, click the "Bulk Actions" button
Select the "Delete" option
Confirm you would like to delete the team members. Once deleted, you'll receive a notification at the lower right of the admin dashboard confirming that the team members are deleted.