CareAcademy automatically generates a completion certificate for each CareAcademy class that is passed by a caregiver. It is possible to view all certificates earned at the agency-wide level.
Note: These are the instructions for how to view the completion certificates earned at the agency-wide level. It is also possible to view the completion certificates earned by a specific caregiver.
Step 1: On your Admin Dashboard, select Print Reports.
Step 2: Choose the Completion Certificates option.
Step 3: Upon selection, a pop-up box will appear with date-related options regarding how you would like to generate your organization's completion certificates. The options include the following:
Since Last Printed - This option will automatically display certificates that have been earned since the last time you printed the report. This is can be helpful if you need to periodically print out paper copies of your agency's most recent certificates.
Since Account Creation - This option will provide all certificates earned since your CareAcademy account was created.
Custom Date Range - This option allows you to select a specific date range for which you want to review your completion certificates. For example, you can search for certificates that were earned in the “past six months” or "past two weeks”. You can also type in exact dates.
Once you have chosen a date range, please select the Print Report button.
Step 4: Upon selection, your completion certificates will be generated in an additional tab. Select the Print button in order to print your completion certificates.
Check out our help video for instructions on how to pull certificates.