CareAcademy makes it possible to view the completion certificate report for a specific caregiver. It is also possible to view this report at the agency-wide level - if this is what you're searching for, please click here.
Step 1: Locate the caregiver on your Admin Dashboard. Select the arrow to expand their caregiver profile.
Step 2: Select the Print Reports button to the right of Classes.
Step 3: Select the Completion Certificates option.
Step 4: Upon selection, a pop-up box will appear with date-related options regarding how you would like to generate your organization's completion certificates. The options include the following:
Since Last Printed - This option will automatically display certificates that have been earned since the last time you printed the report. This is can be helpful if you need to periodically print out paper copies of your agency's most recent certificates.
Custom Date Range - This option allows you to select a specific date range for which you want to review your completion certificates. For example, you can search for certificates that were earned in the “past six months” or "past two weeks”. You can also type in exact dates.
Once you have chosen a date range, please select the Print Report button.
Step 5: Select the Print button in order to print your completion certificates.
If you're interested in printing out a specific certificate that a caregiver has earned, please click here.
Check out our help video for instructions on how to pull certificates.