NOTE: This article's instructions are for customers with our new admin experience. If you are interested in moving into the new admin experience early, please contact customer support. For instructions on how to achieve this in our legacy admin experience, please visit [this link].
CareAcademy encourages dashboard administrators to thoroughly review the class library. We allow for administrators to take as many classes as they like at no additional cost. It is possible to access CareAcademy classes directly from the administrator dashboard by creating a caregiver account.
Exception: Admin CEUs; For more information, please see this article.
- How to access CareAcademy classes as an administrator for the first time
- How to access CareAcademy classes as an administrator with a pre-existing team member account
How to access CareAcademy classes as an administrator for the first time:
Step 1: Select the "Take classes" button on the left side of any page in your Dashboard
Step 2: Upon selection, a pop-up will appear, prompting you to add yourself as a team member. Select the "Add yourself as a team member" button.
Step 3: Upon selection, you will be navigated to the form to add a new team member. The following fields will be pre-populated:
- First Name
- Last Name
- Email Address
Step 4: Complete the remaining fields on the form, including whether you wish to be enrolled in your initial or annual curriculum bundle.
Note: This team member profile is not counted towards your monthly user count.
Step 5: Once you have completed all the required fields, select the "Create" button.
Step 6: You will be navigated to your dashboard as a team member. On the first screen, you can choose your preferred language by pressing the intended option and can confirm it by interacting with the "Select" button (CareAcademy has the team member dashboard and classes available both in English and Spanish)
Step 7: On the landing page for a team member, they are suggested the next class to take and can access it by selecting "Get started".
Alternatively, you can select "View all classes" to choose from your available enrollments.
As we have now set up your team member profile and assigned classes for you to review. In order to view these classes in the future, please select the "Take Classes" button located at the left corner of the screen.
You can also access it by selecting this button below your name in the team member profile on the Insights page.
How to access CareAcademy classes as an administrator with a pre-existing team member account:
As an administrator, you will have the ability to take classes through your administrator account as long as:
-
You have an active team member profile.
- If your team member account is currently deactivated, please click here to learn how to reactivate it.
- Your team member profile is linked to the same email address as your administrator account.
If your team member profile is deactivated or has a different email address linked, then you will not be able to access classes. Please correct this before attempting to access your classes.
Step 1: Select the "Take Classes" button located at the left corner of the screen. It is also possible to access this button below your name as a team member (Insights page).
You can also access it by selecting this button below your name in the team member profile on the Insights page.
Possible Scenarios
Scenario 1: You have not started training. Click the "Get Started" button.
Scenario 2: You have started training. Click the "Continue" button.
If you would like to see your list of classes or work on another class, select "View all classes"
Scenario 3: There is no training assigned to you at this time. You will receive a message when training is available.
Scenario 4: You have completed all your training. To view your completed classes, please visit this article.
If you're interested in learning how to assign additional classes to your team member account, please click here.
To learn more about the team member dashboard, check out this video!