NOTE: This article's instructions are for customers with our new admin experience. If you are interested in moving into the new admin experience early, please contact customer support. For instructions on how to achieve this in our legacy admin experience, please visit [this link].
A team member will be assigned training based on the settings within their profile and the curriculum track their group is linked to. In some situations, there may be a team member who does not need the same training as another. If needed, you do have the ability to remove a class from an individual team member.
Please see the steps below for instructions on how to remove a class from an individual team member on the Team page:
Step 1: Log in to your admin dashboard via go.careacademy.com.
Step 2: Access the Team page by selecting the "Team" Icon on the upper left side of your dashboard
Step 3: Search for the team member using the search feature in our Team member table
Step 4: Select "Edit" for the team member to be taken to the Team member's details
Step 5: Find the class you want to remove, and select the 3 dot button on its right side, and then choose "Remove class"
Step 6: Select confirm on the pop-up asking if you are sure of the action:
Please see the steps below for instructions on how to remove a class from an individual team member on the insights page:
Step 1: Log in to your dashboard at go.careacademy.com, and expand the profile of the team member you would like to remove a class for.
Step 2: You will see a menu button next to each class that is eligible to be removed. These are classes the team member has been enrolled in, but has not yet completed. Find the class you want to remove, and press the menu (three dots) button.
Step 3: Select the Remove Class option.
Step 4: Select Confirm if this is the class you would like to remove.
This class will no longer appear for the team member. It will be available for administrators to reassign if needed via the actions button or "Add Training" feature.