Plan Availability: ✔️ Starter | ✔️ Professional | ✔️ Business
Not subscribed to one of these plans? Please contact our Customer Success Team.
As an agency administrator, you can assign additional classes outside of your caregivers mandated initial and annual curriculum to help them strengthen their skill set. When assigned, additional classes are available to your caregiver immediately. If you choose to designate a due date, the caregiver will begin receiving reminders to complete the additional training 60 days from the due date.
- How to add additional classes to an individual caregiver
- How to assign additional classes in bulk to multiple caregivers
Important: It's not possible for a caregiver to be enrolled in the same class twice at the same time. The class will only be available to assign via the "Add Class" feature if it meets both requirements:
- Class is available in your CareAcademy package
- Respective caregiver is not actively enrolled in the course or scheduled to be enrolled.
In other words, if a caregiver is scheduled to have this class assigned via the Annual Scheduling tool then an admin will be unable to assign this course via the "Add Class" feature.
How to add additional classes to an individual caregiver:
Step 1: Log in to your admin dashboard via go.careacademy.com.
Step 2: Select the profile of the caregiver to whom you wish to add a class and click New Training Bundle.
Step 3: Click Enroll in New Class to begin adding additional classes.
Step 4: Choose the class(es) you wish to assign by selecting the checkbox on the left side of the class title. You may also search by typing in the name of the class or by selecting the topic dropdown. You can choose as many classes as you would like. Once you're done, click Continue.
Step 5: Review the class(es) to be enrolled. You can modify your selection by selecting Remove or Add More Classes. Once you're done, click Enroll.
Step 6: You will see a confirmation that the additional classes are added in the caregiver's profile.
If you wish to remove the class, you may do so by clicking Actions to the right of the class name within the training bundle, then selecting the Remove Class/
You may also waive a class in the additional training bundle. For more information, please click here.
You have an option to change the name of the Training Bundle by clicking Rename.
You may also change the due date of the Training Bundle via Edit Due Date
How to assign additional classes in bulk:
Step 1: Log in to your admin dashboard via go.careacademy.com.
Step 2: Choose the caregivers to whom you wish to assign classes by selecting the checkbox to the left to each caregivers’ name in your dashboard list. If you would to select each caregiver on your dashboard, please select the checkbox at the top of the caregiver list. This checkbox can be found directly to the left of the "Name/Phone" column header.
Step 3: Scroll back to the top of the page and click Add Training.
Step 4: Choose the class(es) you wish to assign by selecting the checkbox on the left side of the class title. You may also search by typing in the name of the class or by selecting the topic dropdown. You can choose as many classes as you would like. Once you're done, select Continue.
Step 5: Review the class(es) to be enrolled. If you're interested in saving this group of classes to assign to other caregivers at a later date by creating a class list, click here.
Step 6: You will see a confirmation message that the additional class(es) are added to your caregivers' profiles. If a caregiver already has the class selection assigned, you will see a message that the caregiver is already enrolled in the selected class.
