When a team member successfully completes a CareAcademy class, a completion certificate is generated. Team members and administrators have access to the completion certificate. Team members can access their completion certificates via their Team Member Dashboard, and administrators can access certificates directly from the administrator dashboard.
This article will demonstrate how to view a specific certificate earned by a team member. If you're interested in downloading all of the certificates earned by a single team member, please click here.
Step 1: Locate the team member on your Admin Dashboard. Select the arrow to expand their team members' profile.
Step 2: Within the Classes section, locate the training bundle the class is in. You may need to press the arrow or title to expand the bundle. When the training bundle is expanded, you will see an "In Progress" and a "Completed" section. Classes that have been successfully completed by your team member will appear in the Completed section. Select the "certificate" link under the name of the appropriate class. Upon selection, an additional tab will open with the completion certificate.
Step 3: If you're interested in printing this certificate, please select the "Print" button.