'Complete Status' reports and Completion Certificate reports are included in all packages. 'Incomplete Status' reports and specific class reports are only included in the Business/Complete package. For more information, contact our Customer Support team.
CareAcademy automatically generates a compliance training log as your caregivers are completing classes. Our compliance report has been designed with the strictest training mandates in mind to ensure an agency is prepared in case of an audit. It is possible to view a compliance report for your entire organization or for a specific caregiver.
If you're interested in printing a compliance report for your entire organization, please click here.
Step 1: Locate the caregiver on your Admin Dashboard. Select the arrow to expand their caregiver profile.
Step 2: Select the Print Reports button to the right of Classes.
Step 3: Select the Compliance Report option.
Step 4: Upon selection, a pop-up box will appear with date-related options regarding how you would like to generate your organization's compliance report. The options include the following:
Since Last Printed - This option will automatically display certificates that have been earned since the last time you printed the report. This is can be helpful if you need to periodically print out paper copies of your agency's most recent certificates.
Custom Date Range - This option allows you to select a specific date range for which you want to review your completion certificates. For example, you can search for certificates that were earned in the “past six months” or "past two weeks”. You can also type in exact dates.
Once you have chosen a date range, please select the Print Report button.
Step 5: Select the Print Logs button in order to print your report.
When viewing your report, it is also possible to export this document to Excel or customize the report.
Check out our help video for instructions on how to pull reports.